Returns & Exchanges
At Chris Cross, we want to ensure you have the right gear for your peak performance, which is why we offer a 30-day window for returns on all unworn sports apparel and equipment. If your purchase doesn't meet your athletic needs, we are committed to making the exchange or refund process as seamless as possible.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Gear
Place your items back in their original packaging with all tags attached to ensure they remain protected during transit.
Attach the Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return package.
Drop Off and Track
Leave your package at any authorized carrier location and keep your tracking number handy while we process your refund or replacement.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing